Getting Support

The below resources include: what information to provide, how to submit a ticket, and the response times to expect.

View On-LineDownload PDF

Please note that support is available only for customers with a current, active support contract.

Getting Training

Please visit our extensive library of training videos to learn at your own pace from our team of experts:

Continuent.comYouTubeBest Practices

Release Dates and EOL Status

Please click here for information about our Release Dates and EOL Status...

Current Active Releases

All Release Notes updated on Dec 17, 2024	Download:	HTML		PDF
Tungsten Clustering 7.1 updated on Dec 17, 2024	Download:	HTML		PDF
Tungsten Replicator 7.1 updated on Dec 17, 2024	Download:	HTML		PDF
Tungsten Dashboard 1.0 updated on Dec 17, 2024	Download:	HTML		PDF
Tungsten MI (TMI) updated on Dec 17, 2024	Download:	HTML		PDF
End Of Life (EOL) Status updated on Dec 17, 2024	Download:	HTML		PDF
Support Process updated on Dec 17, 2024	Download:	HTML		PDF

Older Supported Releases

Tungsten Clustering 7.0 updated on Dec 17, 2024	Download:	HTML		PDF
Tungsten Replicator 7.0 updated on Dec 17, 2024	Download:	HTML		PDF
Tungsten Clustering 6.1 updated on Dec 17, 2024	Download:	HTML		PDF
Tungsten Replicator 6.1 updated on Dec 17, 2024	Download:	HTML		PDF

Previous Releases

Tungsten Clustering 6.0 updated on Dec 17, 2024	Download:	HTML		PDF
Tungsten Replicator 6.0 updated on Dec 17, 2024	Download:	HTML		PDF
Tungsten Clustering 5.4 updated on Dec 17, 2024	Download:	HTML		PDF
Tungsten Replicator 5.4 updated on Dec 17, 2024	Download:	HTML		PDF